FAQs

All the medications one can see in our product lists are generic.

The difference between a brand name medicine and a generic one is in the name, shape, color and in the price. A generic drug is usually called by the name of the active ingredient while a manufacturer uses a brand name. However, a manufacturer cannot possess a patent for a certain chemical agent, this is why manufacturers of generic medications can legally produce the so-called “generics”. They are the same chemically and since the active ingredient is identical, they have the same medical effect. Thus buying a generic medication one pays less but gets the very same result.But we ought to mention that only once you follow all the instructions of your health care provider you get the intended effect.

Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. The expense of obtaining FDA approval alone in the U.S. is enormous. Manufacturers of generic drugs do not have to absorb or recover these costs. Consequently, significant cost savings can be passed along to you.

As we have already mentioned that no manufacturer can take out a patent for a chemical agent. Thus generics can have the exactly same active ingredients as the brand pills. However, names and appearance (shape and color) of medications can be and are always patented and should be treated as the intellectual property. Thus using the name and the shape of the brand pills a manufacturer producing generic medications will be accused of the copyright infringement. This is why generic pills look different, they are of a different color and have a different shape if compared to a brand name pill.

High quality of the medications we offer is the subject of our primary concern. The logic is very simple: the better the quality of goods is, the more customers we have. Thus we are very attentive and selective in the choice of the supplier, the quality of goods is thoroughly tested and the documentation is closely checked. The medications are manufactured in India by an Indian state licensed, Indian FDA approved company.

The expiry date is mentioned on each blister. It is different for different batches. The shelf life is 2 years from the date of manufacture and would differ from batch to batch depending on when they were manufactured.

Generic Viagra we offer is available in 50mg and 100mg tabs. These are fixed dosages of Sildenafil (the active ingredient) in the pills: thus a 50mg Viagra pill contains 50 mg of Sildenafil concentrate and a 100mg Viagra pill contains 100mg of Sildenafil. The standard dose for achieving the effect is a 50mg pill. However, the ingredient effects different people in a different way so we would recommend you to start with 25mg (split a 50mg pill in two and take one half only) to see if this is enough for you. If not – take a whole 50mg pill.

ome products available in our pharmacy require a valid prescription. If the law of your country or territory requires you to obtain prescription for any of the products which you plan to purchase you will be asked by our customer support representative to send it after you complete the order.

Please be informed that we require a valid prescription for your order. You should fax it to +1 (415) 877-51663 or send a scan copy to the email service@salecanadianpharmacy.com. Please be advised that in case you don’t provide a valid prescription within a three-day period your order will not be processed.

We strongly recommend you to consult your physician, prior to ordering, to be sure that the medicine you are about to order, is the one you need.

NOTE: We only accept orders placed on the website. We do not accept orders over the phone or by e-mail messaging.

If you wish to order a product from us you are to do the following:

1. Choose the product you want to purchase by clicking “Buy now” button
2. Choose the amount of product you wish to buy
3. Click “Checkout”
4. Fill in the order information required
5. Check all the fields, product quantity and press the “Submit transaction” button
6. If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify. This message is very important, in case you do not receive it within 10 minutes, let us know and we will resend it. This message can be downloaded from your account section.

We have the following payment methods:

• Payment by a credit card

The order procedure is executed in the following way:

1. As soon as you fill in the form at the checkout page and press the “Submit” button, the information is transmitted to our processing centre where it is checked and thus the credit card is charged.
2. As soon as the payment is authorized, your order is approved and processed.

We take the security of our customers seriously and thus we take reasonable steps to protect your information. For submitting the order you are redirected to the secure order page. The security of the page can be easily checked: an icon resembling a padlock is displayed on the bottom of most browsers window, this shows that the information you insert into the form is SSL (Secure Socket Layer) encrypted when transmitted to our credit card processing company. Please remember that a secure page begins with “https:” while insecure ones begin with “http:” without the “s” at the end.

In addition to Web browser security, our servers are checked daily for any security risks by reputable companies such as COMODO. You can check our security certificates here.

Yes, we do. Please, check it out here.
Shipping

The orders are shipped to almost all countries of the world, for the exception of some countries in Asia.

Currently we offer two shipping methods:

1. Express International Mail (DHL, UPS, EMS, SINGAPOST): the packages sent by this postal service can be tracked by the tracking number supplied after the order is shipped. See your account section. Please, note, however, that in some cases we reserve the right to send your order without a tracking number but with the same delivery time as it would be in case of Express Mail. This is done mostly in cases when we need to secure successful delivery to European countries and Canada.
2. Standard International Airmail (RM): the packages sent by this postal service can NOT be tracked.
   

   Shipping Option	Rates	Delivery	Tracking
   Express International Mail *	$30	5-9 days	yes
   Standard International Airmail	$10	10-21 days	no

   We will not be able to send your order by Express International Mail if you specify a mail forwarding address (e.g. PO box, General delivery, Poste restante, UPS store, APO/FPO), hotel or educational facility in your shipping address or if you give us a wrong telephone number.

   Please Note! When you order some brand products, the Standard airmail service may be unavailable as a shipping method. The order will be delivered by Express International Mail.

   Please, keep in mind that the time of delivery specified here is the estimated delivery time which is true for most cases, but cannot be guaranteed due to the probability of force majeure events described below.

   Please, note that our company is not liable for extended delays due to the customs inspections of international mail.

   Also, we shall not be liable for delays in deliveries due to mail disruptions during the Christmas and New Year celebration, natural disasters, strikes and other events which disrupt mailing process being beyond our control.

There are 2 options to do that:
to contact our support team (Contact Us)
to check the status from the web site (Account)
Your bonus, the status of your recent order, the dispatch date and the approximate day of the delivery can be checked in your account section. To enter your account section you need to insert the order number, your e-mail address and the verification code (the digits in the box next to the “Verification code” field).
In case your order was sent by a Express International Mail, the tracking number can also be obtained from the same page.